Terms & Conditions 4D Joker – A Complete Guide to Using the Malaysia Platform

To register and use the services 4d joker, you must meet all of the following eligibility requirements without exception:

• Must be at least 18 years on the date of registration.
• Must be legally eligible to enter into a binding agreement.
• Not prohibited from participating in online betting activities under the laws applicable to you.
• Register an account in your own name and not on behalf of another person.
• Providing accurate, complete, and up-to-date information during the registration process.

4d joker reserves the right to request proof of eligibility from any user at any time, including valid identification documents. Failure to comply within 72 hours may result in a temporary account suspension until verification is complete.

2.1 One Account Per User

Each individual is permitted to hold and operate only one active account at 4d joker. This includes using the same phone number, email address, bank account number, or payment method to register more than one account. If our system detects multiple accounts linked to the same individual, all such accounts may be merged or terminated and account balances may be forfeited.

2.2 Password Security

You are solely responsible for the security of your account password. 4d joker will never ask for your password through any channel — email, live chat, WhatsApp, or phone. If you suspect unauthorised access to your account, contact our support team immediately at support@4djoker.xyz.

2.3 Information Updates

You are responsible for keeping the information in your account current and accurate. Outdated or incorrect details — particularly your bank account number and payment method — may cause withdrawal processing delays that are beyond the control of 4d joker.

3.1 Accepted Payment Methods

4d joker accepts deposits and withdrawals via the following Malaysian payment methods only. Methods not listed here are not supported and will not be processed:

3.2 Deposit & Withdrawal Limits

The minimum deposit is RM30 per transaction. There is no maximum deposit limit, subject to any limits set by your payment service provider. Daily withdrawal limits depend on your VIP membership tier as outlined in the VIP Rewards section.

3.3 Fund Withdrawals

Withdrawals can only be made to an account or wallet that registered in your own name. 4d joker does not process withdrawals to third-party accounts for security and compliance reasons. Your first withdrawal request will require a basic identity verification before it can be approved.

All bonuses and promotions offered by 4d joker subject to the following conditions unless otherwise explicitly stated on the relevant promotion page:

• Each player is eligible to claim the new member bonus once only for the lifetime of their account.
• Cashback bonus is calculated based on net weekly losses and credited every Monday before noon.
• The rollover requirement refers to the total wagering amount that must be met before a withdrawal is permitted. For example, an RM88 bonus with a 5x rollover means you must place a total of RM440 in bets before withdrawing that bonus.
• Betting on games with odds below 1.50 or casino markets with an RTP exceeding 99% does not count into the rollover calculation.
• 4d joker reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice.

4.1 Bonus Abuse

Any attempt to abuse the bonus system — including but not limited to opening multiple accounts to repeatedly claim new member bonuses, hedge betting across two accounts, or using bots and automated software — will result in account termination and forfeiture of all winnings obtained through such methods.

5.1 Odds & Market Verification

Odds displayed on 4d joker are subject to change until a bet is confirmed. Once a bet is confirmed (status "Accepted"), it cannot be cancelled except in the event of a technical error on our part. Any odds changes occurring after confirmation do not affect already accepted bets.

5.2 Postponed or Cancelled Matches

If a match is postponed and replayed within 24 hours from the original schedule, all bets remain valid. If the match is not played within that period or is cancelled entirely, all bets will be refunded as credits to your account.

5.3 Odds & Market Errors

If 4d joker finds that odds or markets were displayed incorrectly due to a technical error or human error, we reserve the right to void the affected bets and refund the original amount to the user's account. Affected users will be notified via email or an in-platform notification.

All Live Casino games at 4d joker powered by internationally licensed providers including Evolution Gaming and Pragmatic Play Live. All game outcomes are completely random and cannot be manipulated by any party, including the platform.

• If your internet connection drops during a game, any bets placed before the disconnection remain valid and will be settled based on the actual outcome.
• Any disputes relating to Live Casino game outcomes will be referred to video recordings kept by the game provider for investigation.
• The minimum and maximum bet limits for each table are clearly displayed before you join and must be observed at all times.
• Live Casino games are not eligible for bonus rollovers unless explicitly stated in the relevant promotion's terms. Please refer to the bonus section for further clarification.

User 4d joker is strictly prohibited from doing any of the following. Violations may result in immediate account suspension or termination:

• Using bots, automated software, scripts, or any other technology to automate betting or gain unauthorised access to the platform.
• Placing hedge bets between your own accounts or with other individuals to guarantee a risk-free profit through our platform.
• Abusing promotions or bonuses through multiple account registrations or other circumvention methods.
• Harassing, threatening, or being abusive toward any member of our support team 4d joker.
• Making false claims regarding bonus receipt, unpaid winnings, or any other matter with the intent to defraud the platform.
• Depositing funds obtained illegally or through criminal activity into your account 4d joker.
• Sharing your account with another person or allowing anyone else to use your account for any reason.

8.1 Account Termination by the Platform

4d joker reserves the right to suspend or terminate any user's account at any time if there is reasonable cause to believe these terms have been breached. In the event of a suspension, the user will be notified by email and given the opportunity to respond to the allegations before a final decision is made.

8.2 Account Closure by User

You may close your account at any time by contacting our support team. Prior to closure, all active bonus rollover requirements must be fulfilled, and any eligible balance will be returned to you within seven business days via your original payment method.

8.3 Self-Exclusion

Users who opt for self-exclusion for responsible gambling reasons may apply through the account settings section or by contacting customer support. Self-exclusion periods ranging from one week to five years are available, and excluded accounts cannot be reinstated before the exclusion period ends.

4d joker is not liable for any losses arising from the use of our platform unless such losses are directly caused by our own gross negligence or proven fraud. This includes but is not limited to:

• Betting losses resulting from legitimate game outcomes.
• Service disruptions caused by factors beyond our control, such as internet outages, third-party service provider issues, or natural disasters.
• Any financial decisions made based on information displayed on our platform.
• Losses arising from unauthorised access to your account due to your own negligence in safeguarding your password.

Maximum liability 4d joker to any user under any circumstances shall not exceed the total amount deposited by that user in the 30 days preceding the claim.

4d joker reserves the right to amend, update, or replace any part of these terms at any time. Users will be notified of significant changes via in-platform notifications or by email to your registered address at least seven days before the amendments take effect.

Continued use of the platform after the amended terms take effect will be considered acceptance of those changes. If you do not agree with the amendments, you have the right to close your account before the effective date without any penalty.

Use of the platform 4d joker is subject to our Privacy Policy, which forms part of this agreement. The Privacy Policy explains in detail how we collect, use, store, and protect your personal information.

In short, 4d joker committed to:

• All your personal data is protected with 256-bit SSL encryption, the same standard used by the banking industry.
• Not sharing your personal information with third parties without your consent, except where required by law.
• Giving you the right to access, correct, or request deletion of your personal data by contacting our support team.
• Using your data solely for purposes related to service delivery and communications you have consented to.

For full details, please read Privacy Policy of ours, available separately.

4d joker takes our responsibility for promoting safe and responsible gaming seriously. We provide a range of tools designed to help users stay in control of their playing habits:

• Daily / Weekly / Monthly Deposit Limit: Can be set directly from your account settings and takes effect immediately.
• Loss Limit: Set a maximum loss limit for a specified period, and the system will automatically stop all betting activity once that limit is reached.
• Temporary Break (Cooling-Off): A cooling-off option of 24 hours, 72 hours, or 7 days that fully blocks access to your account.
• Self-Exclusion: Account suspension for a period of 1 week to 5 years upon user request.

We also provide self-assessment tools and links to professional support organisations for users who need additional help. For full details, visit the Responsible Gaming us.